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The Reality of AI in Digital Advertising: Practical Benefits and Pitfalls

Writer's picture: Sydney ManzaSydney Manza

Updated: Jan 9

Artificial intelligence (AI) has been a buzzword in digital advertising for years, but its integration into ad platforms isn’t as groundbreaking as some might think. In fact, platforms like Google and Meta have been using machine learning to automate bidding for years, helping advertisers optimize campaigns based on performance data. However, the conversation around AI has shifted, with tools now promising to streamline more creative tasks, like writing ad copy or designing visuals. Let’s explore how advertisers can leverage AI effectively—and where caution is warranted.


AI: A Time-Saver for Manual Tasks

AI shines when it comes to speeding up repetitive tasks. For instance, writing multiple ad copy variations can be tedious, but tools like ChatGPT make it easier to generate ideas quickly. This allows teams to focus on refining the best options, rather than starting from scratch every time. Similarly, AI tools for visual content, like DALL-E, can generate multiple creative concepts in a fraction of the time it would take a human designer.


That said, AI’s usefulness in these areas doesn’t mean it’s a magic wand. It works best as a supplement to human creativity, not a replacement. The role of marketers is to ensure that any AI-generated content aligns with the brand’s voice, message, and creative standards.


The Problem with Over-Reliance on AI Features

While AI can improve efficiency, not all of its applications in digital advertising are beneficial. Meta’s AI add-ons, for example, often feel more like obstacles than enhancements. Features like automated music or 3D animations added to ad creatives can result in bizarre, off-brand outputs. These “enhancements” not only compromise ad quality but can also alienate audiences who expect polished, professional content.

Take Meta’s Advantage+ tools as an example. While they promise to streamline campaign creation by automating targeting and creative adjustments, they often produce results that feel generic or out of sync with client-approved branding. The music AI selects for video ads can be random and jarring, undermining the overall message. These features might sound innovative, but in practice, they can degrade the quality of the ad’s presentation.



Why Manual Campaigns Still Matter

The new wave of AI-driven campaign types, such as Google’s Performance Max, aims to optimize everything from bidding to asset placements. While these tools can deliver efficiency, they often lack the nuance needed for high-performing campaigns. For instance, Performance Max can cannibalize existing Paid Search campaigns, driving up cost-per-acquisition (CPA) and reducing the advertiser’s ability to control targeting and messaging.


For these reasons, many advertisers still prefer manual campaigns. By maintaining control over bidding, targeting, and creative elements, they can ensure the final product reflects the brand’s unique identity and goals. AI tools can provide data-driven insights and help with optimization, but human oversight remains crucial to maintaining quality and authenticity.


Maintaining Brand Authenticity in an AI World

One of the biggest challenges with AI in advertising is its inability to fully understand brand identity. While AI can analyze data and suggest what might resonate with audiences, it lacks the subtlety to capture a brand’s tone and values. This is where creative teams play a vital role—refining AI-generated content to ensure it aligns with the brand’s voice.


When using AI tools for copywriting or design, marketers should always apply a critical eye. Automated content might serve as a starting point, but it’s up to human teams to polish and adapt it. In cases where AI fails to meet brand standards, a manual approach is still the best option. After all, authenticity and consistency are key to building trust and loyalty with audiences.


Striking the Right Balance

AI and human creativity both have their strengths, and the key to successful campaigns is knowing when to use each. AI excels at processing large amounts of data and optimizing performance, while humans bring the creativity and strategic thinking needed to craft compelling, relatable ads.


To strike the right balance, brands should:

  • Set Clear Boundaries for AI Use: Use AI primarily for tasks like data analysis, bid adjustments, and generating initial creative concepts, leaving final decisions to humans.

  • Regularly Review AI Outputs: Continuously monitor AI-driven campaigns to ensure they align with brand standards and messaging goals.

  • Invest in Training: Equip your team with the knowledge and skills to work effectively with AI tools, understanding both their potential and limitations.


Conclusion: AI as a Tool, Not a Replacement

AI has become an integral part of digital advertising, but it’s not a one-size-fits-all solution. While it can boost efficiency and provide valuable insights, the human element remains irreplaceable in creating authentic, impactful campaigns. By using AI selectively and thoughtfully, brands can enhance their advertising efforts without sacrificing the creative and strategic expertise that truly drives results.

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